Refund Policy & 24-Hour Guarantee

1. The 24-Hour Trial Guarantee

To ensure CelticStream meets your quality expectations and works reliably with your home broadband connection (Eir, SIRO, Virgin Media, Vodafone), we provide a 100% free 24-hour trial prior to purchase.

2. Refund Terms

If you purchase a paid subscription pass and encounter persistent technical incompatibility that our support team cannot resolve within 24 hours of purchase, you are eligible for a complete refund.

3. How to Request a Refund

Simply message our support desk on WhatsApp with your username and invoice reference. Valid refund requests are processed within 24 business hours back to your original payment channel.